The Role of Organizational Support, Trust, and Job Insecurity in Shaping Organizational Citizenship Behavior in Malaysia’s Manufacturing Industry
Keywords:
Perceived Organizational Support (POS), Job Insecurity, Organizational Trust, Organizational Citizenship Behavior (OCB), Manufacturing Industries, Malaysia, Employee EngagementAbstract
This study investigates the relationships between perceived organizational support (POS), job insecurity, organizational trust, and organizational citizenship behavior (OCB) in the manufacturing industries of Malaysia. A structured questionnaire was distributed to employees in several manufacturing organizations, and the data were analyzed using multiple regression analysis. The results indicate that perceived organizational support and organizational trust have a positive influence on organizational citizenship behavior, while job insecurity negatively impacts OCB. The study highlights the importance of fostering organizational trust and support to encourage positive discretionary behaviors among employees in Malaysia’s manufacturing sector. The findings provide implications for management to enhance employee engagement and improve overall organizational effectiveness.
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