Frontiers in Business Innovations and Management

Open Access Peer Review International
Open Access

Intentional Interactions as A Framework for Resident Mentorship in Student Affair

4 Savannah College of Art and Design, Community Director, Georgia, Savannah

Abstract

The article examines a paradox of university life: against the backdrop of formal improvements in aggregated mental health metrics, high risks of social isolation and vulnerability of students’ mental well-being persist. The limits of traditional, event-based support practices in student residences are critically assessed, and the need to shift the focus toward proactive, targeted formats of student support is argued. The aim of the study is a theoretical and applied analysis of the Targeted Interactions model as a structured framework for mentoring work with residents. Methodologically, the study is based on a systematized review of the relevant literature and a qualitative case study analysis grounded in the program at Nova Southeastern University. The findings demonstrate that regular individual conversations between mentors and students outperform event-based approaches: they ensure early identification of distress, strengthen the sense of belonging, and have a positive effect on retention indicators. The article concludes that the model of targeted interactions is an effective, scalable, and economically rational tool for shaping a supportive campus environment. The material is addressed to student affairs administrators, residence life staff, and higher education researchers.

How to Cite

Assanova, K. (2026). Intentional Interactions as A Framework for Resident Mentorship in Student Affair. Frontiers in Business Innovations and Management, 3(01), 15–24. Retrieved from https://irjernet.com/index.php/fbim/article/view/374

References

📄 College students’ reports of depression, anxiety, suicidal thoughts continue move in positive direction [Electronic resource]. - Access mode: https://news.umich.edu/college-students-reports-of-depression-anxiety-suicidal-thoughts-continue-move-in-positive-direction/ (Accessed: October 14, 2025).
📄 College students are reporting less depression. Researchers think they know why [Electronic resource]. - Access mode: https://laist.com/news/education/college-students-are-reporting-less-depression-researchers-think-they-know-why (Accessed: October 19, 2025).
📄 Examining Student Loneliness at The Ohio State University [Electronic resource]. - Access mode: https://cssl.osu.edu/documents/Student%20Loneliness%20at%20Ohio%20State_May%202025_tagged.pdf (Accessed: October 14, 2025).
📄 The Loneliness Epidemic: Why Students Are Struggling Post-COVID [Electronic resource]. - Access mode: https://insightintoacademia.com/the-loneliness-epidemic/ (Accessed: October 14, 2025).
📄 Miske, S., & Sogunro, O. (2024). Effects of a Mentorship Program on High Need College Students: Reflections from Mentors and Mentees. Journal of Educational Research and Practice, 14(1), 90-106. https://doi.org/10.5590/JERAP.2024.14.1.06
📄 The lifelong benefits of mentoring [Electronic resource]. - Access mode: https://www.apa.org/gradpsych/2014/11/mentoring-benefits (Accessed: October 14, 2025).
📄 Snowden, M., & Hardy, T. (2012). Peer mentorship and positive effects on student mentor and mentee retention and academic success. Widening Participation and Lifelong Learning, 14, 76-92.
📄 MENTORSHIP IN COLLEGE - NORC [Electronic resource]. - Access mode: https://norc.org/content/dam/norc-org/pdf2023/impact-mentorship-college-ecmc.pdf (Accessed: October 14, 2025).
📄 Howard, B. L. (2021). Examining the Impact of Restorative Practices on Supervison Skill Development in Student Affairs. College Student Affairs Journal, 39(2), 136-149. https://doi.org/10.1353/csj.2021.0013.
📄 McLevain Overton, M., & Sriram, R. (2024). A model for understanding student-faculty interaction within faculty-in-residence programs. Journal of Student Affairs Research and Practice, 61(4), 459-474. https://doi.org/10.1080/19496591.2023.2186244.
📄 Rahman, D. I. B. A. (2020). Foreword from Deputy Vice Chancellor (Academic and International). Information contained in this proforma is true at the time of printing and the University has the right to make any amendments according to the needs., 5, 1-53.
📄 Wu, Z., Ali, H., & Yupeng, C. (2025). The impact of life satisfaction on acculturation and institutional recommendation among international students in China: does acculturative stress matter? Frontiers in Psychology, 16, 1584210. https://doi.org/10.3389/fpsyg.2025.1584210.
📄 Ammigan, R. (2019). A collaborative programming and outreach model for international student support offices. Journal of International Students, 2017 Vol. 7 (4), 7(4), 1080-1095.
📄 Leary, J. C., Schainker, E. G., & Leyenaar, J. K. (2016). The unwritten rules of mentorship: facilitators of and barriers to effective mentorship in pediatric hospital medicine. Hospital pediatrics, 6(4), 219-225. https://doi.org/10.1542/hpeds.2015-0108.
📄 Al-Aqeel, S., & Alhumaid, H. K. (2024, December). Undergraduate university students mentoring program: Experiences of mentors and mentees. In Frontiers in Education (Vol. 9, p. 1486398). Frontiers Media SA. https://doi.org/10.3389/feduc.2024.1486398.
📄 Qadeer, T., Javed, M. K., Manzoor, A., Wu, M., & Zaman, S. I. (2021). The experience of international students and institutional recommendations: A comparison between the students from the developing and developed regions. Frontiers in psychology, 12, 667230. https://doi.org/10.3389/fpsyg.2021.667230.
📄 Flaming, J. M. (2025). Understanding Retention: A Qualitative Single Case Study Examining First-Generation College Students’ Perceptions of Retention Practices (Doctoral dissertation, Baylor University).
📄 Lemon, M. (2013). Through the eyes of first-year college students: The importance of trust in the development of effective advising relationship, 1-246.
📄 Transforming the “Real” First-Year Experience (Chapter 5) - The First Year of College [Electronic resource]. - Access mode: https://www.cambridge.org/core/books/first-year-of-college/transforming-the-real-firstyear-experience/479718B2136EC508147D9F1FE1D2CF39 (Accessed: October 14, 2025).
📄 McClure, C., Anderson, J., Jang, E. Y., Birong, G., Brunn, P., & Krier-Jenkins, A. (2022). Understanding the Impact of Resident Assistant Experiences on Their Professional Quality of Life: The Case for Increased Institutional Support. The Journal of College and University Student Housing, 48(2), 70-93.
📄 Martin, G. L., & Blechschmidt, S. (2014). The Impact of Being a Resident Assistant on Intercultural Effectiveness and Leadership Development During College. Journal of College & University Student Housing, 40(2), 1-30.
📄 MR, R. D., Devaki, P. R., Madhavan, M., & Saikumar, P. (2013). The effect of counselling on the academic performance of college students. Journal of clinical and diagnostic research: JCDR, 7(6), 1086-1088. https://doi.org/10.7860/JCDR/2013/5247.3054.
📄 Stiles, R. J., Wilcox, K. A., & Robinson, G. F. W. B. (2018). Key steps for student success and thriving initiatives: Lessons learned and shared. In Proceedings of the 14th National Symposium on Student Retention (pp. 262-277).
📄 Zhang, X., Gossett, C., Simpson, J., & Davis, R. (2019). Advising students for success in higher education: An all-out effort. Journal of College Student Retention: Research, Theory & Practice, 21(1), 53-77. https://doi.org/10.1177/1521025116689097.
📄 HOW ADVISORS CAN SUPPORT AT-PROMISE STUDENT SUCCESS WITH PROACTIVE ADVISING STRATEGIES [Electronic resource]. - Access mode: https://pass.pullias.usc.edu/wp-content/uploads/2022/05/PASS-Proactive-Advising_final.pdf (Accessed: October 15, 2025).
📄 Proactive Advising - APLU [Electronic resource]. - Access mode: https://www.aplu.org/wp-content/uploads/2015_ProactiveAdvising.pdf (Accessed: October 17, 2025).
📄 Perez, R. J. (2016). A conceptual model of professional socialization within student affairs graduate preparation programs. Journal for the Study of Postsecondary and Tertiary Education, 1, 35-52.
📄 Mentoring Statistics: The Research You Need to Know [Electronic resource]. - Access mode: https://d106tm.org/wp-content/uploads/2021/07/Mentoring-Statistics.docx-1.pdf (Accessed: October 20, 2025).
📄 Haeger, H., & Fresquez, C. (2016). Mentoring for inclusion: The impact of mentoring on undergraduate researchers in the sciences. CBE—Life Sciences Education, 15(3), 1-9. https://doi.org/10.1187/cbe.16-01-0016.
📄 RA360: Intentional Interactions and Conversations [Electronic resource]. - Access mode: https://www.roompact.com/ra360/ra360-intentional-interactions-and-conversations/ (Accessed: October 25, 2025).
📄 How to Track and Assesses Intentional Conversations for a Residential Curriculum [Electronic resource]. - Access mode: https://paulgordonbrown.com/2017/07/11/how-to-track-and-assesses-intentional-conversations-for-a-residential-curriculum/ (Accessed: October 30, 2025).